Privacy Policy

Last updated: 10 November 2026

This policy explains how Favmora FZ-LLC (RAKEZ Licence No. 45040163, CWIP0593, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates) handles personal data when you visit favmora.com or place an order, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Data we collect

Order data: name, email, phone number, delivery address and order contents.
Communication data: messages you send us by email or through the contact form.
Technical data: anonymised statistics about pages visited and device type, used to improve the store.

2. How we use it

To process, deliver and support your orders.
To send order confirmations and delivery updates.
To comply with accounting and legal obligations in the UAE.

We do not sell or rent your personal data, and we do not use it for unrelated marketing without your consent.

3. Payment data

Card payments are processed by a licensed payment service provider under PCI-DSS standards. We only receive confirmation that a payment succeeded — never your full card number.

4. Sharing

We share the minimum data necessary with our delivery partners (name, address, phone) and our payment provider, solely to fulfil your order or comply with the law.

5. Retention

Order records are kept for the period required by UAE commercial and tax law. Data not needed for those purposes is deleted or anonymised.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and object to its processing, by writing to info@favmora.com. We respond within 30 days.

7. Cookies

We use a single functional cookie to remember your shopping cart. No advertising or cross-site tracking cookies are used.

8. Contact

Privacy questions: info@favmora.com · Favmora FZ-LLC, CWIP0593, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.