Terms & Conditions

Last updated: 10 November 2026

These Terms govern the sale of products through favmora.com, operated by Favmora FZ-LLC, RAKEZ Licence No. 45040163, registered office at CWIP0593, Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates ("Favmora", "we", "us"). By placing an order you accept these Terms.

1. Orders

An order is an offer to purchase. We confirm acceptance by email. We may decline an order (for example, if an item is out of stock or the delivery details are incomplete) and will refund any amount already paid.

2. Prices and payment

All prices are in UAE dirhams (AED) and include 5% UAE VAT. Delivery is charged at AED 15 per order and is free for orders over AED 100. Payment is made in AED through our licensed payment provider, or in cash on delivery where available. We never store your card details.

3. Delivery

We dispatch within 1–2 business days and deliver across the UAE within 2–5 business days. See our Shipping Policy. Risk passes to you on delivery.

4. Returns and refunds

You may return most items within 14 days of delivery, unused and in original packaging. See our Returns & Refunds Policy for exclusions and the refund process.

5. Product descriptions

We describe and photograph our products as accurately as possible. Minor variations in colour or finish may occur. If an item is materially different from its description, you may return it free of charge.

6. Warranty

Products carry the manufacturer's warranty where applicable, and in all cases your rights under applicable UAE consumer protection law.

7. Liability

To the extent permitted by law, our liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits rights that mandatory UAE law grants you.

8. Intellectual property

The favmora.com website, its design, texts and images are the property of Favmora FZ-LLC and may not be copied without written permission.

9. Governing law

These Terms are governed by the laws of the United Arab Emirates and the applicable regulations of the Emirate of Ras Al Khaimah. Disputes will be resolved by the competent courts of the UAE.

10. Contact

Questions about these Terms: info@favmora.com.